Privacy Policy

Bedronic - The Organic Mattress is operated by ASHOK REXINE, No. 6, Old Bypass Road, Thottapalayam, Vellore, Tamil Nadu 632004, India. We can be reached at [email protected] or +91 88540 40885.

We collect information you provide directly to us, including your name, email address, phone number, and delivery address when you place an order. Payment information is processed securely through Razorpay — we do not store card details on our servers. We also collect messages submitted via our contact form and newsletter subscription emails if you opt in. We collect certain information automatically when you visit our website, including IP address, browser type, pages visited, and referring URLs.

We use the information we collect to process and fulfil your orders, send order confirmations and shipping updates, respond to your enquiries, send marketing communications if you have opted in, improve our website and services, and comply with applicable legal obligations.

We do not sell your personal information. We share it only with Razorpay to process payments, Delhivery to arrange shipment and delivery, service providers bound by confidentiality obligations, and legal authorities where required by law.

We retain your personal data for as long as necessary to fulfil the purposes described in this policy. Order records are typically retained for seven years in accordance with Indian tax law.

Our website uses cookies to remember your cart contents, analyse site traffic, and improve your browsing experience. You can control cookie settings through your browser. Disabling cookies may affect certain site functionality such as the shopping cart.

Under applicable Indian data protection law, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data subject to legal retention obligations, and withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us at [email protected].

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Payment transactions are encrypted via SSL/TLS and processed by Razorpay's PCI-DSS compliant infrastructure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact: ASHOK REXINE (Bedronic - The Organic Mattress), No. 6, Old Bypass Road, Thottapalayam, Vellore, Tamil Nadu 632004, India. Email: [email protected] | Phone: +91 88540 40885.